Kingston-technology KAROO User Manual

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User guide
How to get started, solve problems, and start surng
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Summary of Contents

Page 1 - User guide

User guideHow to get started, solve problems, and start surng

Page 2 - Contents

10 KAROO TECHNICAL HELP DESK 01482 606 101Setting up more than one email account Depending on which Karoo package you are on, you may get more than o

Page 3 - Getting started

11In addition to spam filtering you can also block certain file attachment types. To do this:• Select the option you require [Executable Files, Java, Pe

Page 4

12 KAROO TECHNICAL HELP DESK 01482 606 101Problems with your router If you are experiencing problems with your router, try the following procedures.

Page 5 - Tips for top speeds

13Configure your wireless router securely If you are using a NetGear wireless router we recommend that you secure your network so anonymous users cann

Page 6 - Using your broadband product

14 KAROO TECHNICAL HELP DESK 01482 606 101Useful Karoo settings Here’s an overview of additional settings that may be required for your Karoo account

Page 7 - Checking your usage

15Support boundaries Although we are here to do our best to get you online, the Karoo Technical Helpdesk work within a series of Support Boundaries to

Page 8

User guideHow to get started, solve problems, and start surngContactIf you have any more questions or queries,just give us a call or send us an email

Page 9 - Your email address

2 KAROO TECHNICAL HELP DESK 01482 606 101ContentsGetting started and personalising your account • Your username • Your internet login How to get the

Page 10

3Welcome to Karoo! You will be receiving your router shortly. This will come with a Quick Start guide, which will tell you how to install it. Just

Page 11 - Common email problems

4 KAROO TECHNICAL HELP DESK 01482 606 101Signing up to Karoo Broadband is not simply about getting online. We want you to experience everything the in

Page 12 - Hardware

5Tips for top speeds Tip 1: Use your main phone socket Wherever possible, use your main telephone socket to connect to your broadband service. Tip 2:

Page 13

6 KAROO TECHNICAL HELP DESK 01482 606 101Using your broadband productGB usage allowancesYour new Karoo product comes complete with an inclusive GB usa

Page 14 - Settings and support

7Checking your usageAll usage is monitored in the Karoo Control Panel which can be accessed within “My Account” at www.karoo.co.ukYou will be presente

Page 15 - Support boundaries

8 KAROO TECHNICAL HELP DESK 01482 606 101Using your broadband productIn the example above, the customer has been online with us since 18 December 2007

Page 16

9Your email address Signing up to broadband gives you your very own email address. Your username will form part of your email address. So for examp

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